Technical Writing


As a Technical Writer, I can provide your organisation with:

  • comprehensive, easy to read documentation

  • policies, procedures, work instructions

  • process mapping

  • editing

  • elearning tutorials

  • computer and network diagrams

  • web content

  • software quality assurance

  • brochures and reports

  • technical illustrations

  • usability assessments

  • information architecture

  • Flash animations.

 

A collage of keyboard images that I need to replace.

I have worked as a Technical Writer for 13 years at many large organisations and government departments both in Australia and overseas. I am ITIL qualified and have spent several years at ITIL sites documenting and helping formulate Change Management and Incident Management. In addition, I have Information Mapping qualifications and have 20 years experience working in IT.

 

Although I am based in Sydney, Australia, I have a home office and am willing to live overseas for short periods of time.

 

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© Colleen Sattler 2010