As a Technical Writer, I can provide your organisation with:
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comprehensive, easy to read documentation
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policies, procedures, work instructions
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process mapping
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editing
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elearning tutorials
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computer and network diagrams
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web content
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software quality assurance
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brochures and reports
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technical illustrations
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usability assessments
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information architecture
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Flash animations.
I have worked as a Technical Writer for 13 years at many large organisations and government departments both in Australia and overseas. I am ITIL qualified and have spent several years at ITIL sites documenting and helping formulate Change Management and Incident Management. In addition, I have Information Mapping qualifications and have 20 years experience working in IT.
Although I am based in Sydney, Australia, I have a home office and am willing to live overseas for short periods of time.